Privacy Policy

Effective Date: October 12, 2026 · Last Updated: October 12, 2026

1. Introduction

EruvSuite (“we,” “us,” or “our”) provides software for eruv communities, including fundraising, status alerts, maps and websites (the “Services”). This Privacy Policy explains what personal information we collect through eruvsuite.com, app.eruvsuite.com and the Services, how we use and share it, and the choices available to you.

By using our websites or Services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

A. Information you provide

• Name, email address and community or organization details when you sign up or contact us
• Account credentials and settings
• Billing details and transaction information for your subscription
• Content you add to the Services, such as maps, announcements, pages and subscriber lists
• Messages and support requests

B. Automatically collected information

• IP address, browser type and device information
• Pages visited, referring website, and date, time and duration of visits
• Cookies, online identifiers and similar technologies
• Security logs and diagnostic information

3. Communities and Their Supporters

Each community that uses EruvSuite runs its own site, donor and subscriber records. When a donor or subscriber gives to or signs up with a community, that community decides how the information is used, and we process it on the community’s behalf to provide the Services. Donations to a community are processed through the community’s own payment account. Questions about a community’s records, or requests to access or delete them, should go to that community first.

4. How We Use Information

• Provide, maintain, secure and improve the Services.
• Create and manage accounts, subscriptions and billing.
• Send receipts, service notices and account messages.
• Respond to questions and provide support.
• Understand usage, measure performance and improve the experience.
• Promote EruvSuite and measure our marketing.
• Detect and prevent fraud, abuse and security incidents.
• Comply with legal, tax and accounting obligations.

5. Third-Party Services and Integrations

EruvSuite uses third-party services and technology providers to operate, maintain, analyze, and improve its Services. These providers may process personal information as necessary to perform their functions.

Our third-party services may include:

• Stripe: We use Stripe to process subscription payments, donations, and other transactions. Stripe may process payment information, billing details, transaction identifiers, and related information in accordance with its own privacy policy. We may receive transaction confirmations, payment status, billing history, and other information needed to administer our Services. For more information, please review the Stripe Privacy Policy.
• Google Analytics: We use Google Analytics to understand website and application usage, measure performance, identify trends, and improve the user experience. Google Analytics may collect information such as page visits, device and browser information, online identifiers, approximate location derived from technical information, and interactions with our Services. For more information, please review Google’s Privacy Policy.
• Meta: We may use Meta technologies, including advertising, measurement, and business tools, to promote EruvSuite, measure marketing performance, and understand interactions with our website. Depending on the tools enabled, information such as browser activity, device information, page visits, and advertising interactions may be shared with Meta. For more information, please review Meta’s Privacy Policy.
• KLCT AI: We may use KLCT AI and related tools for customer communications, support, sales, marketing, contact management, and workflow automation. Depending on the features enabled, these tools may process contact details, communications, interaction history, and related information to provide those functions. For more information, please visit klctai.com.
• Other service providers: We may use additional providers for hosting, data storage, email delivery, security, authentication, customer support, communications, analytics, automation, and related business operations.

The information processed by each provider depends on the specific integration and configuration. Third-party providers may process information under their own privacy policies and contractual arrangements with EruvSuite.

We do not authorize service providers acting on our behalf to use personal information for purposes unrelated to their services, except as permitted by applicable agreements and law. Some providers may independently process information under their own terms and privacy policies.

6. Cookies and Similar Technologies

We and our providers may use cookies and similar technologies to operate our websites, keep you signed in, maintain security, remember preferences, measure usage and support advertising. You can manage cookies through your browser settings; disabling some cookies may affect certain features.

7. How We Share Information

We do not sell your personal information for money. We share information with the providers described above, with professional advisers such as accountants and attorneys when necessary, with a successor in a merger, acquisition or sale of assets, and with government authorities or others when required by law or to protect rights, safety and security.

8. Email Communications

We may send service and account messages, and marketing messages where permitted. You can unsubscribe from marketing email at any time using the link in the message. We may still send necessary transactional or security messages.

9. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information, including access controls, encrypted connections and established third-party payment processors. We do not store full payment card numbers on our servers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We keep personal information for as long as reasonably necessary to provide the Services, comply with legal and accounting requirements, resolve disputes and enforce our agreements, and then delete, anonymize or securely dispose of it, subject to legitimate recordkeeping needs.

11. Your Privacy Choices and Rights

Depending on where you live, you may have the right to access, correct or delete certain personal information, withdraw consent, opt out of marketing, or object to certain processing. To make a request, contact us at the address below. We may need to verify your identity, and some information may need to be retained for legal or financial reasons.

12. Children’s Privacy

The Services are intended for a general and adult audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above, and we may notify you through our website or by email when changes are material.

14. Contact Us

Questions or privacy requests:

EruvSuite
Email: hello@eruvsuite.com
Website: eruvsuite.com